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To whom it may concern,
We have been impressed with the professional and polished approach taken by the team at Traffic in their establishment and roll-out of the Refresh Renovation franchise operation.
Traffic’s approach, and Refresh’s processes and systems appear to be second to none. They are certainly far more advanced than a number of other franchise systems that we have had contact with. Our view is that the team at Traffic and Refresh are proactive, innovative, well-organised, smart, professional and committed to excellence.
As their lawyers, we have seen first hand how satisfied potential Refresh Renovations franchisees are in terms of the process of introduction to the system and subsequent conversion to franchisees.
The roll-out of the Refresh franchise operation has been able to be brought to market extremely quickly without any compromise in quality – Refresh had their first four franchisees signed up within four months of opening their doors to franchising.
Opportunities will certainly come knocking to this franchised business, and we would recommend them, and Traffic, without hesitation.
Guy has grown from 4 guys to 20 in a year since he purchased a Refresh Renovation franchise. "Refresh is a good thing to get into," says Guy.
When we decided we wanted to make improvements to our home, Refresh were the obvious choice. They gave us a detailed quote for the work, which seemed very reasonable. With their professional and friendly approach, we felt confident that the work would be of a high quality. There was regular communication with us as the project progressed, and when we wanted to make changes, the project manager was very helpful in trying to do exactly what we wanted.
We were very happy with our new ceiling and kitchen, and would definitely recommend Refresh to others wanting to renovate their home.
We recently did a major extension on our 1940’s brick bungalow. After tendering the project with 5 different building companies, we feel that we made a great decision in employing Mark and Kendal. Throughout the process they were able to work well with our ideas while also bringing to the table plenty of their own knowledge and flair to the project. We found both Mark and Kendal to be honest and hard working with an amazing team of professional builders and sub-contractors behind them. The project was delivered to us on time and on budget. This was a big project for us and made an enjoyable experience, thanks to the great team at Refresh Renovations.
All projects undertaken have been completed to a very high standard, on budget and as per the timelines indicated at the outset. They could not be more obliging in terms of accommodating changes to the original plans mid-project and always kept us fully informed as the project progressed.
Lynette and Stuart are honest, reliable and trustworthy people who have the client’s best interests at heart. We would highly recommend their services to anybody looking to renovate/build.
I am very pleased with the job Kris and his team did on my renovation. It came in on budget and the quality of workmanship was excellent. Kris communicated very well throughout the project, giving me good ideas on the alternatives which helped me to achieve what I wanted from the project. I trusted his judgement and got the positive results.
We were thrilled with the building work Kris MacGregor and his team did for us. Their workmanship was excellent, they worked hard and Kris kept us really well informed about issues as they arose. We would totally recommend putting your trust in Kris, as we did.
We found Guy and his team to be highly professional. Their pricing estimates were accurate and their invoices very fair. They also came up with some great ideas themselves for some of the work to be carried out which were very grateful to them for. It was a pleasure to have them on the job. We would have no hesitation in recommending.
Guy and his team have worked on two renovations for us and both have been hassle free thanks to their professionalism, consideration and can-do attitude. Genuinely helpful, adaptable in their work and very tidy! A real pleasure to deal with, we wouldn't use anyone else for our building work.
Guy, Matt and the team helped us through a difficult time with our (previously) leaky house. They gave us sound advice on the best course of action and provided a professional, economic solution - a great job was done. Since then they have renovated our bathroom and created an outdoor entertainment area. Great guys with a professional approach and I'm happy to recommend them.
We have no hesitation in recommending Kris and his team. They inherited an extension ‘gone wrong’ and quickly rectified the issues, lifting our spirits and re-gaining our faith in the building process. Kris has outstanding customer service and the highest quality in his workmanship. We have used him many times and will do so again in the future when the need arises.
We had a double bedroom, ensuite and double garage addition to our home. A big project, but we found Guy Cobcroft and his team very pleasant to work with, honest and reliable. The work was completed well, not only within the approximate time line set but also within our budget. I would not hesitate to recommend their services for other renovation work.
We chose Kendal and Mark to do our 1910 villa renovation in St Mary's bay from 3 different builders. We chose him because we liked him and because he gave us a very detailed quote. This made us feel more comfortable because we had a definite budget and we didn't want any nasty surprises. Kendal had great attention to detail and listened to everything we said. We were fussy clients and he delivered on everything and always gave us the extra 10%. There were no dramas. We are completely happy with the end result.
Richie Urlich shares why he chose a Refresh Renovations building franchise. He says a Refresh franchise can help you grow as a person as well as a business owner and thoroughly recommends it.
Craig likes how we design, build and project manage your home renovations. Craig chose Refresh for his renovation because he felt that as opposed to an independent project managers, Refresh have everything including design and build all in place. He loves his newly renovated home.
Shalini believes a Refresh Renovations franchise is a great investment and business opportunity with excellent training, marketing, leads and support for the franchisees.