Why Choose Us
Our business has been designed from the top down to transform the renovation experience for our customers. We are changing the way the world renovates. Once you’ve worked with Refresh, you’ll wonder why anyone renovates any other way.
Request A Free ConsultationThe Problem in the Industry
Research carried out by Houzz, HISCOX, Housing Affordability Survey and Harvard University shows that typical renovation projects have many issues, and the industry isn’t well organised to deliver good customer outcomes.
You or people you know have likely experienced these many issues!
Refresh was established as a strategic industry initiative in conjunction with large players in the construction industry. The sole intention of Refresh is to address these issues through a better business model which delivers a far superior customer value and a significantly improved customer experience.
We’re changing the way the world renovates.
The 5-Step Renovation Process
Our Design & Build Process
Our process is all about transparency and helping you make the decisions about your project.
We work with you through a series of stages to develop the scope of works and the specifications of the products that will be used. These are the factors of any projects that determine the price.
Working with us, you are in control with respect to defining the scope and price of your project.
We’re very different to other renovation companies, where scopes are vague and there are surprises and shocks during projects. The renovation industry is known for disputes, but with us, these are avoided through transparency, putting the power in your hands, and very clear documentation of everything that is agreed.
If you’ve ever renovated before, you will understand the value of our process.
Initial Consultation
The first thing your renovation consultant will want to know is what it is that you want to achieve through your home renovation.
Scoping and Feasibility
With a clear understanding of your renovation goals, your consultant can arrange for an architectural concept to be drawn up.
Detailed Planning and Costing
Next, working drawings will be developed. These will take into account the engineering, structural, design and aesthetic decisions you have made.
Build Stage
Finally, you get to witness your project transition from the page to your property! Every aspect of the build will be managed for you, allowing you to carry on with your everyday life.
Project Completion
The final stage is for your consultant to ensure that all Council and Code of Compliance documentation is completed. Congratulations – your renovation is complete!
Renovation Planning and Management
Our proprietary IT system “Control” is patent pending, and is the only construction management system with a built in scope of works module that integrates with the pricing and delivery of contracts.
This is crucial, as to successfully scope, plan, price and manage any project, the most important first step is to have a clear scope of works.
We are the only renovation business globally with the ability to so clearly define the scope of works and have it integrated with all other aspects of project management and delivery.
This provides our customers with unprecedented transparency and control over their product selections, timelines and budgets. It’s all about giving you and everyone involved in your project “control”.
Communications
Clear and transparent communications is the key to projects running smoothly, both in the planning and delivery stages. With Refresh, everything is visible to you at every stage, and you have the decision making power in your hands.
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Scale
Established in 2010, Refresh is the largest general contractor renovation company in the world.
With over 100 locations globally, you can be assured that our local franchisee business owners provide quality service, the best pricing, and have the backing of a global brand.
Buying Power
With our scale, you can be assured that our franchisee business owners procure materials at a far lower cost than any smaller local competitors.
Combining this with the transparency and efficiency of our process, you will not find a provider that can deliver your project for a better value.
Quality
We focus on quality construction and quality materials. We will recommend the products that will last the longest while also fitting within your budget.
Our brand reputation demands it.
Experience
The Refresh network comprises over 1,000 experienced renovation professionals globally, so you can be assured that absolute best practice is followed.
The management of the franchisor has over 300 years combined experience.
You could not be in better hands. We know the industry, we know what’s wrong with it, and we’ve develop this business to address those issues from the perspective of the customer.
This is why one of our taglines is “Changing the way the world renovates”.
If you want a better renovation experience, contact us now.
Talk To A Renovation Consultant Today
If you would like to find out how Refresh Renovations can support you with a high quality, efficient home renovation, get in touch today.
Your local Refresh Renovations consultant will be happy to meet with you for a free, no obligations consultation.
Call Us To Discuss Your Project!
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