Customer Testimonials

Excellent customer service and exceptional end results are key to the Refresh Renovations process.

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I highly recommend Sharon Giblett from Tauranga for bathroom renovations. Throughout the design and build process she listened to my requirements, gave her professional advice and we came up with solutions which created the perfect bathroom. The finished bathroom was better than expected.

Sanjay Patel

Mike, Sophia, and their team were a godsend from start to finish with my bathroom renovation.The whole process was seamless, they arranged everything, from making appointments, bringing samples to go through, giving advice, plus making suggestions.  Once the project began I received regular updates on how things were progressing; watching it on a daily basis and seeing all  the trades do their thing, it all came together!!I value the trusted working relationship Mike & Sophia have with their wider team, i.e. Tradies and the suppliers they work with, giving the total package of “customer service”. Thanks so much.

Catherine Sheridan

I highly recommend Sharon Giblett from Tauranga for bathroom renovations. Throughout the design and build process she listened to my requirements, gave her professional advice and we came up with solutions which created the perfect bathroom. The finished bathroom was better than expected.

Sanjay Patel

Excellent, Supportive, Innovative and Consistent. These are words that capture the services we received from the Refresh Team. The team took away the stress of project managing and oversaw the entire project from the beginning to the end.

Paul Ilo

Finally deciding to proceed with a major renovation of my 1886 cottage was an extremely big deal for me, especially given the current building and renovation climate and the horror stories you would commonly hear. It’s fair to say I procrastinated a lot before finally committing and I appreciated Mike and Sophia’s patience at that time. And I’m so pleased I did commit and proceed! Not only was my renovation experience excellent, the outcome exceeded my expectation and I absolutely love my beautiful home! I did not have any of the issues I was worried about. The team of tradespeople that Refresh chose to work with were all great. There were no hold-ups due to product issues and, apart from a couple of variations that seemed sensible along the way, we stayed within budget. There was only one hiccup involving the colour of the benchtops which was an error on the part of the supplier, not Refresh, and this was resolved quickly and without question. I would have no hesitation in recommending Mike and Sophia. Their advice was sound throughout the process and although I had a pretty clear idea of what I wanted to achieve, they contributed many helpful ideas along the way. In terms of managing the project once the build got underway, exceptional! Everything went extremely smoothly and if not for the bench issue the job would have been completed well under the projected time. As it was, it still came in on time. I know I could not have taken on such a big renovation without their expertise and professionalism for which I remain very grateful.

Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

Jenny Ryan

From the outset of the project and throughout, a totally friendly and professional service. Was impressed with the clear explanation of the plan of the project stages. Consultations were detailed, knowledgeable and informative. During the planning stage appointments were arranged promptly and conveniently which I very much appreciated. The supporting literature and IT portal to allow me to track the project were excellent. I could review any plans and documents related to the project with ease at any time. Communication was always responsive. During the build stage I was kept informed of progress. Change requests were dealt with quickly, efficiently and managed well. Highly recommended.

Kulraj Bhogal

Refresh helped us to achieve a really good renovation in trying times, with Covid putting stretches on resources. Danielle and Peter were quick to help with any queries and were very professional and easy to deal with. We are very happy with our refreshed home.

Renovation Consultants: Danielle Renèe & Peter Jenkins

Ross & Michelle Baird

Peter and Danielle from Refresh Tauranga have been wonderful to deal with, are genuine and truly care about the outcome of your project. They're eagle-eyed when it comes to detail and are tireless in their efforts to get it right. I highly recommend getting in touch with Refresh Tauranga for your next home renovation as it's been an absolute pleasure working with them.

Renovation Consultants: Danielle Reneé & Peter Jenkins

Lauren Gale

Peter & Danielle were great to work with on the bathroom & laundry renovation in our 100 year old beach house. Peter project managed the process, showed us sample tiles, flooring, shower and hardware to consider. The project was completed on time and handed back to us after the new bathroom & laundry had been cleaned. We love our new bathroom /laundry and would love to recommend Peter & Danielle from Refresh Renovations, Tauranga.

Renovation Consultants: Danielle Reneé & Peter Jenkins

Heather Griffin-Peart

I highly recommend this company. Peter and Danielle were amazing, and made the whole renovation run smoothly. We had one on one and Zoom meetings along the way, and they organised all appointments for us to view products. Nothing was too much trouble, and we were kept informed of where things were at with the work. I would definitely use this service again.

Renovation Consultants: Danielle Reneé & Peter Jenkins

Erin Wood

Great quality of work excellent service - a pleasure to deal with.

Renovation Consultant: Kim Reiche

Joelle Lal

I have really enjoyed working with Mike, Sophia and their team at Refresh. It was so great to have lots of advice on the initial plans. My renovation ideas completely changed after our first meeting .So many fun things to think about!!! From the beginning stages to the finished product they were nothing but professional. Communication was excellent and any questions I had were answered immediately. The tradesmen were all so respectful, friendly, professional and informative. It was much appreciated to have Mike on site most days to check progress and keep me updated. The work was carried out to a very high standard. I would highly recommend Refresh and would love to work with Mike and Sophia again if the situation arose.

Renovation Consultants: Sophia Royhouse-Ross & Mike Ross

Jenny Parton

We are so thrilled we employed Sharon Giblett of Refresh Renovations Tauranga to project manage our new kitchen. From the consultation process, right through to the design, choosing the kitchen company, demolition, co-ordinating all the tradies, to the final sign off she was "hands on", overseeing every aspect of the build. Given the difficult climate with material shortages, delivery delays and COVID isolations, she kept our project on track and we have ended up with a beautiful kitchen in a reasonable timeframe and with very little stress. Many thanks Sharon. We will be using you again and highly recommend you to anyone looking at taking on a house project.

Renovation Consultant: Sharon Giblett

Bernadette and Owen Griffiths

Danielle and Peter did a very professional job on our kitchen and two bathroom reno earlier this year. There were disruptions around supply of some products but alternatives were found very quickly. They were very easy to deal with and very honest and trustworthy. We love the finished product and know it has added so much more value to our home.

Renovation Consultants: Danielle Reneé & Peter Jenkins

Matt & Sandra Kindley

Peter & Danielle- Refresh Renovations were amazing. Cannot recommend enough. Great service, communication, price & overall product. Everything was so well organised, well priced, timely and finished to perfection- contrary to our prior experiences renovating. The process was so simple! And the way they structure their process was unique but makes so much sense! Products recommended were very good value and well priced. Design advice top-notch. Would definitely use them again & am recommending them to everyone. Our kitchen is amazing & their service was outstanding.

Renovation Consultants: Danielle Reneé & Peter Jenkins

Trudy Hart

Everything was done in a professional manner from start to completion.

Renovation Consultant: Guy Allenby

Robyn Crockford

We had Danielle and Peter help us quote and investigate doing extensive renovations to our home. They were wonderful to work with, always professional, great communication. They made the process easy and were very down to earth. We would absolutely recommend working with them and should we have any renovation needs in the future would have no hesitation to employ their services again.

Renovation Consultants: Danielle Reneé & Peter Jenkins

Amanda Edhouse

Had our initial consultation with Danielle for our renovation and she provided a really good service made it easy to understand she was honest and practical. Will definitely be using Refresh Tauranga once we are ready to go ahead.

Renovation Consultants: Danielle Reneé & Peter Jenkins

Trestan Lopez

Positive: Professionalism, Responsiveness, Value For some years we had thought about renovating the large double garage at the rear of our family home in to an apartment. We googled and contacted a couple of builders and also Refresh Renovations. Scott Randell came out with a builder and looked at what we wanted to achieve. The process was set in motion. We liked the concept of having someone - Narelle Randell to manage the project. A concept design was created and presented to us by the architect Narelle chose. The pool filter had to be moved out of the existing garage and a small old bathroom in the corner demolished. The space was gutted. Covid and lockdowns delayed things but basically it took 8 months. Narelle was patient when we thought of things along the way. She introduced us to an Interior Designer who assisted in process of colour and fitting choices. We do not hesitate to recommend Narelle Randell and Refresh Renovations to manage a renovation process for you. PS Since the renovation was completed Narelle & Refresh Renovations have gone above and beyond with sorting some little things that have cropped up - especially with the huge Sydney rains. We are both so very happy with the outcome!

Renovation Consultant: Scott & Narelle Randell

David and Elena Lindfield Seager

Sophia and Mike were amazing, professional and had great communication throughout the project management of our house extension of master bedroom, ensuite, walk in wardrobe and laundry. Great at listening at ideas/issues and giving advice of products. Right from design to end of build they were there. Great contacts for sub contractors and local trade business. Can not fault them. Would recommend Sophia and Mike and will definitely use them in the future. Lynda and Steve Westaway.

Renovation Consultants: Sophia Roydhouse-Ross and Mike Ross

Lynda and Steven Westaway

I would rate Gazala Ansari 5 out of 5 and there were some issues with the attitude of tiler, placing of control and plumber sink but overall the final result is great and all my friends who I have shown the room to have loved it, So thanks very much Regards Jane.

Renovation Consultant: Gazala Ansari

Jane Seaford

We engaged the services of Sharon Giblett of Refresh Renovations Tauranga for our bathroom, ensuite and toilet renovation. From start to finish the project ran smoothly. Given Omicron landed bang in the middle of our project Sharon’s professionalism, attention to detail, and problem solving ability saw the project completed on time albeit in difficult circumstances which was an exceptional result. We cannot speak highly enough of Sharon and her contractors. The quality of the finished product has exceeded our expectations and helped realise the vision we had for those spaces. Julie and I would not hesitate to recommend others seek Sharon out if you're considering a similar project.

Renovation Consultant: Sharon Giblett

Julie and Ian Kirkland

Loving the bathrooms, they have transformed our home & make it feel complete. We were really impressed with the process and the genuine interest in our renovation & amazing attention to detail from Michael and TJ. The sub contractors were also great. Many thanks to you as well for your fabulous customer service - from the enquiry stage to keeping us up to date throughout the renovation + the admin & invoicing.

Office Managaer: Sarah Seaholme

Anne-Marie

I would highly recommend Sharon Giblett from Refresh Renovations in Tauranga. I needed my leaking shower and vinyl flooring in the bathroom replaced and also had the ceiling replaced in most of my house. The project was completed within the time frame given to me. Sharon's communication was excellent, I was always aware of what was happening throughout the project. Very professional, helpful, informative and friendly lady. Thanks so much for your commitment Sharon.

Renovation Consultant: Sharon Giblett

Marianne Leech

We were extremely pleased with the job that Asif and the RR team did with our bathroom and neighbouring bedroom, which addressed issues we had spent several stressful years dealing with (following a thoroughly miserable time with a botched bathroom installation). While the project took a bit longer and cost a bit more than we expected, in the end it was worthwhile for the peace of mind of knowing the job was being done thoroughly, carefully and professionally. If we'd used the RR team when our bathroom was initially installed we would have saved ourselves a lot of money (and stress) in the long run. Would thoroughly recommend and definitely use again.

Renovation Consultant: Asif Hameed

Nathan McAllister

My major villa renovation included floors, kitchen, three bathrooms, electrical and plumbing. I was looking for a project manager who could ensure the job was completed with quality, on time and on budget. Martin and his team provided excellent service and I am thrilled with the final results. The process from initial consultation, to design, costing and completion was smooth and reassuring. Helene's designs were functional and attractive and Paul, the building manager ensured all work was completed to my satisfaction. The coordination of all teams was the key to a successful outcome. Thank you to the Refresh team! I highly recommend this service.

Renovation Consultant: Martin Peirone

Lynne Hill

We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all-round nice person, so as you can understand we will miss him.

Renovation Consultant: Wayne Gordon
Construction Manager: Brian Taylor

Marianne & Glenn Holmes

Refresh Renovations completed our garage conversion in 2020.  The job was completed to a high standard, on time and on budget. The team were professional and responsive and I was kept updated at all times.

Renovation Consultant: Narelle Randell

Alison Austin

We have always have confidence in Refresh because once a project is accepted they accompany the tradesman on the first visit, visit the site at intervals as the work progresses and visit again with the appropriate tradesman to sign off the work, ensuring at all stages that we are 100% satisfied.

Renovation Consultant: Wayne Gordon

Jocelyn Kristensen

Thank you Refresh Renovations!!! Narelle visited us late 2020 to understand what we wanted for our home. She started off the process with architectural drawings, design plans, all the way through to the final finished build! She was very professional, polite and understanding, even with all of the changes that we had. It was during Covid, and we had plenty of changes, and she somehow got us to the finish line way ahead of schedule! Easy process, very knowledgeable and gave great advice, easy to talk to and understood what we needed and wanted. Narelle was more than accommodating and helped us get our desired result within our budget. The house looks absolutely fantastic, very good quality, and we are very happy. Cannot recommend enough!! Special shoutout to all the builders and tradies along the way - very efficient and great at what they do.

 
Renovation Consultant: Narelle Randell

Franca Hong

Engagement with the company is easy, difficult things are worked through. The builders are excellent, both in workmanship and nature. 

Renovation Consultants: Anthony Bayne and Johannes Jacobs

Judith Everitt

I worked with Refresh from the planning stages through to the completed project. They were professional and easy to work with through all the ups and downs of project this size. I am so happy and impressed with the finished build that I recommend them for your project. Thank you to the team at Refresh.

Renovation Consultant: Wayne Gordon

Sonya Smith

Our experience with Refresh was fantastic. These were the main things that made all the difference:

1. Tina, our Designer helped us make practical decisions about the layout and functionality of our bathrooms. She also recommended products when we didn’t have a clue what to get.

2. Danielle, our Project Manager was amazing. Her planning and management of the renovation meant we always knew what was going on and kept everything on schedule. Even when there were slight delays, they did not affect the overall timetable. The project started and finished on the exact days it was supposed to.

3. Communication was always clear and prompt. We got updates as the project progressed and questions were always answered.

4. The tradies we had in our house were all friendly, polite and extremely competent.

5. When I wanted a few extra jobs done around the place it was never a problem. The result was a stress-free renovation that is absolutely beautiful. Months on, I still get a thrill from using my bathroom and laundry. They have made such a difference. Thanks Lia for getting us through our renovation. I was really worried that we would never get it done but once Refresh were involved I felt it was all under control.

Renovation Consultant: Lia Boersma

Maree Sanders

From the outset of the project and throughout, a totally friendly and professional service. Was impressed with the clear explanation of the plan of the project stages. Consultations were detailed, knowledgeable and informative. During the planning stage appointments were arranged promptly and conveniently which I very much appreciated. The supporting literature and IT portal to allow me to track the project were excellent. I could review any plans and documents related to the project with ease at any time. Communication was always responsive. During the build stage I was kept informed of progress. Change requests were dealt with quickly, efficiently and managed well. Highly recommended.

Renovation Consultant: Asif Hameed

Kulraj Bhogal

Asif and Nick have been wonderful helping us in the early stages of our renovation. They take care to explain everything clearly and always keep in contact to ensure we are happy with the process. We've just completed the C&F stage where they take us through a rough guide of what our project will look like. Even though it is a very preliminary stage, I still found it quite detailed and helpful in understanding what is to come in the next stages. So far I am very happy with the care we've been shown and the enthusiasm they have for our project.

Renovation Consultant: Asif Hameed

Asha Reece

The whole experience from the initial consultation with Kelley through to the finish product was amazing. The team had good knowledge what would be suitable for the kitchen and it was very convenient to see what was going on via the app. We were kepted informed of the progress at every stage ,the bonus for me personally was someone was there Project managing for me. The team were great, friendly, helpful and very efficient. We are extremely pleased with the finish product, a total transformation.

Renovation Consultant: Kelley Malcher

Jane Maycock

We requested for Refresh to come and quote for our Garage conversion. Sophia was very responsive and booked us in. Sophia was very easy to communicate with and although we decided not to proceed further on our project for other reasons, we were very impressed with her professionalism and the Refresh project process. We will be very much using Refresh for our future building projects

Renovation Consultant: Sophia Roydhouse-Ross

Az Z

We had such a great working relationship with Brian. He was always contactable and always professional. We have been very pleased with the work Refresh Renovations have done at our home and Brian held everything together, arranging contractors on time etc. He's just an all round nice person. So as you can understand we will miss him as I'm sure you will too.

Renovation Specialist: Wayne Gordon
Construction Manager: Brian Taylor

Marianne & Glenn Holmes

We are delighted with our renovation project. We now have a lovely new kitchen, an open living area and a beautiful bathroom. Sophia and Mike, from Havelock North, guided us with great ideas and paid close attention to every detail of the renovation. They liaised with quality companies and tradesmen who in turn, produced an excellent result for us. The inevitable challenges were quickly dealt with. We found them to be always accessible, quick to respond and communication between all parties was clear and timely. We would definitely recommend them and, in fact, we have booked another job with them for next year.

 

Renovation Specialist: Sophia Roydhouse-Ross

Julia Beaumont

Great service, no issue too hard to be dealt with, Great customer service.

Renovation Specialists: Joshua Mclaren and Kim Reiche

John Carlyle

Your rapid response to my initial email was impressive. High level of communication and appointment that was arranged was kept. I'm a very punctual person and i guess tend to view people who are late to appointments as representative of the service-casting a shadow over what they are trying to sell. The person who came was right on time. Great start. And she was a wonderful communicator too.

Renovation Specialist: Peter Jenkins

Carole Meredith

Very happy with the consultation & costing and processes - very collaborative. The of builders, electricians, plumbers, etc very helpful, had great advice and suggestions- were problem solvers and had a great can do attitude - and they were all friendly and helpful and obviously all got on together. Very professional team and the follow up and fixes were great.

Renovation Specialist: Dominic Hollands

Wendy Bellamy

Great service and professionalism. Mark was great to deal with and gave us options to consider. Thanks again.
Renovation Specialist: Mark Morrison

Brodie Sadgrove

Communication between Refresh Renovations Sara, TJ and ourselves, was outstanding. Nothing was ever a problem with them, and they were always accommodating and understanding of our situation. 

Renovation Specialist: Wayne Gordon

Missy Smith

Mike and Sophia are very friendly, helpful and supportive. They are very knowledgeable of the construction industry and went beyond what was expected of them during the Napier floods in November 2020.

Renovation Consultants: Sophia Roydhouse-Ross & Mike Ross

Anne Corney

I had an initial consultation with Michael to see about renovating and extending a home we recently purchased. Michael explained his process which initially seemed a bit over the top, when compared to other quotes we sought - we learned to appreciate how much value his feasibility study can provide versus others who literally hand wave and with experience will give a quote. Thanks to his consult, we realised we would probably be better served if we waited for a bit more money to come in before engaging his services. I look forward working with Michael, especially as he is a 'one stop shop' versus other players in the market who will do A but not B and we just don't have time to go picking further tradespeople for small things. We much rather his approach where he organises and make sure everything happens. We'll be in touch Michael, once the extra money is saved up!

Renovation Consultant: Michael Harich

Oscar De Lellis

Refresh Renovations Surrey did an amazing job fitting the bathroom pieces I had selected and making my vision come to life. We had had some issues with another bathroom which had been fitted by other builders, so I came to Refresh with some very detailed requests. Kelley and her team fulfilled all the requirements and made having people working in the house almost unnoticeable! Revamping this tucked away bathroom in a very old house posed plenty of problems, but there was nothing that had not been foreseen nor anything that caused any issues- a first with all the tradespeople we have been able to work with! The finish has been excellent and, even with COVID-19 restrictions and delays which were out of their hands, they managed to get the project done in a timely and respectful manner. It was an absolute pleasure working with Kelley and I look forward to doing so again in the future.

Renovation Consultant: Kelley Malcher

Amy

It was great working with Saleem from Refresh Renovation who is very professional and knowledgeable. His team was very hardworking and delivered exceptional results. I highly recommend Saleem Bhikoo as project manager and his team. 

Renovation Consultant: Saleem Bhikoo

Ingrid Syme

Kelley and her team did a great job refurbishing our two bathrooms. It was a one-stop shop service from start to finish and Kelley guided us from day 1, including designing the bathrooms, helping us choose the right products, never once being pushy and always cognisance of our budget and schedule requirements.
Kelley and her team did a great job refurbishing our two bathrooms. It was a one-stop shop service from start to finish and Kelley guided us from day 1, including designing the bathrooms, helping us choose the right products, never once being pushy and always cognisance of our budget and schedule requirements. The work was done to a very high standard by workmen who were friendly, polite and professional who tidied up after each day and left the finished bathrooms looking immaculate and better than expected. Overall, we are very pleased with the result and would recommend Kelley and her team.

Renovation Consultant: Kelley Malcher

Priscilla Chai

Hashim from Refresh Renovations is professional, patient, approachable, responsive, and excellent in communications. He puts every thing on the table and is accountable for what he is committed. Some tradesmen just want quick profit and Hashim is different. He guided me and navigated through the whole process of architect's assessment, surveyor's report and DA application over the last half a year. Considering I do not live in Sydney he was extremely helpful and did many things on my behalf, such as council visit. He often organise online meetings with me and other relevant parties to discuss important matters. I felt relaxing and trusting when dealing with him. Highly recommended.

Renovation Consultant: Hashim Nasser

Jifu Xing

The team at Refresh Renovations were very professional throughout the whole process. They tried to accomodate any changes (there was many as the process went on) and offered suggestions and ideas at every step.
Martin was constantly in touch with information and guidance keeping me updated with the process so I knew where we were up to all the time.
A big well done to the team and I recommend using this company.

Renovation Consultant: Martin Peirone

Lyn Thompson

I found the whole experience very informative and easy to understand.

Renovation Specialist: Kim Reiche

Jane Payne

Very personable and knowledgable team; the screening process via TEAMS to see if job was something Refresh could do was sensible.

Renovation Specialist: Kim Reiche

Tony Mills

Immediate contact. Great communication. Very friendly. 

Renovation Specialist: Peter Jenkins

Nicole Needham

I found Sophie incredibly knowledgeable and helpful. I liked the Refresh approach. There system was explained to me which I found really good because there were no hidden costs down the line.

Renovation Consultant: Sophia Roydhouse-Ross

Mandy Spence

Mandy & Laurie have the right mix of design skills & practical knowledge.

Renovations Consultant: Mandy & Lawrie Foster

Hugh Tomlinson

A lot of the Tradies and other Companies in Palmerston North looked and acted like escaped convicts wanting a quick buck with little care about how the house will be in 10 - 15 years time. Refresh were very professional about the entire process even whilst going through the Lockdowns we had as well as working in with my partner and I as we work from home. I'm not familiar with the rest of your Company around NZ, but in Palmy, I would recommend Wayne and Sarah to anyone. 

Renovation Consultant: Wayne Gordon

Taylor Jacobs

I was given a fresh look at our home through the eyes of a Refresh consultant. She not only gave me her recommendations for immediate ways to take the house forward now, cost effectively, she also suggested a modification for the bathroom upstairs, should I get less mobile. Her visit has made us feel enthusiastic to get on and put her recommendations into effect soon. We have already written to seek quotes from recommended providers.

Renovation Specialist: Mark Morrison

Kath Henderson

We owned a classic Auckland villa in Onehunga which required the usual renovation requirements of an aging villa. These included full house re-piling, exterior and window rot repair and paint (including new timber joinery), roof repair and paint, interior painting and tiling, and some plumbing work. Dominic at Refresh initially led us through the design and council consenting process for the re-piling work. Following this, Dominic and his team undertook all the renovation works mentioned above, dealing with all the subcontractors without us having to get involved. Renovations can be stressful (especially through COVID), and there were issues which popped up, however these were communicated and resolved satisfactorily. Dominic took care of all the council documentation, inspections as well as the final CCC. Overall we are really pleased with the results and glad we engaged Dominic at Refresh to help us through the process. We would definitely recommend Dominic and his team.

Renovation Consultant: Dominic Holland

Gretchen Bamford

Maree Delatour was very professional, knowledgeable and extremely helpful! She also was unafraid to voice her opinion, which I appreciated.

Renovation Consultant: Maree de Latour

Jane Hanley

Having already engaged with an architect and submitted our planning application we contacted Asif Hameed at RR to find out their innovative process could help. He explained the five stages and we committed to Stage 1 which provided a detailed Budget Estimate of the whole project. Throughout this initial process, we found Asif to be extremely helpful and the final version of the Concept and Feasibility phase document was well presented and very informative

Keith Robinson

We had the pleasure to meet with Michael (Harich) for a bathroom renovation. Michael was very helpful in guiding us giving shape and clarity to our plan. He clearly communicates what the next steps are, and if we are unable to decide on a particular stage of the project, they (Refresh) are flexible enough to listen to you and alter the plans for the next steps, as it suited us. Appreciated Michael's friendly, frank and professional communication and engagement with us. -Vish, Winston Hills, Sydney. 

Renovation Consultant: Michael Harich

Vishnu Pratim Goswami

We were very impressed with the quality of work, time scale and excellent communication.
Renovation Specialist: Kim Reiche

Lisette Young

Michael and his team just finished an amazing bathroom/laundry upgrade for me. I have two sinks in my guest bathroom/laundry room and asked for them to convert one sink to a shower, which they executed in time and within my budget. The initial communication was easy and professional and I was promptly presented with designs and a quote. I am so delighted with the outcome and turnaround and will surely hire them again for my future projects.

Katja Becher

Outstanding job. Dave Georgetti proved himself to be thoroughly professional, 100% reliable and highly efficient with remarkable attention to detail. Highly recommended.

John Wimsett

Professional, efficient, trustworthy, and did an excellent job. Asif and his team at Refresh Renovations did an outstanding job on my recent renovation. In addition, Asif was personable, friendly, and professional. I was kept up to date on the entire project management, my expectations were continually met and to my great delight, the project was delivered on time and within budget. Excellent service, I would definitely recommend Asif.

Abigail Turner

Andre provided excellent customer service and went well beyond what was expected in terms of his knowledge and providing his expertise and time.

Andrew Harrison

This is the second time we have engaged Refresh Renovations - South East and Leigh McDonald to transform our home. On this occasion we enlisted Refresh to make over our main bathroom after our stunning kitchen renovation earlier in the year. Leigh was able to make our vision a reality and assisted us in making a functional, practical and aesthetically beautiful space that is filled with natural light and modern fixtures. The trades used were very professional and highly skilled, lead by Richard Naudi. The workmanship is top quality and the whole process was stress free . Communication was excellent and consultation on the build was exceptional. All the trades were very respectful of our space and keeping the area safe and clean. We are delighted with the end product and look forward to using Refresh South East again for project number 3.

Renovation Consultant: Leigh McDonald

Swift

Refresh Renovations were very professional, friendly, responsive and gave very helpful advice. The only reason why I didn’t use their business is because I’ve learned that some single-trade renovation projects are best handled on your own but they would add more value to projects with multiple trades.

Maureen Kludass

Wayne is amazing ! All his contractors are fabulous. They come on time and are polite and friendly.

Claire Davis

Very happy with our service from Refresh who went above and beyond to keep us happy and we’re a delight to work by with.

Catherine Parsons

Refresh provided us with a very good project manager and a range of tradies to complete our project. As with most building projects, there were delays and technical issues. However, at the end the result was what we asked for with a high-quality finish.

Alfred Morgan-Jones

Jenelle Winstanley was the lead on our project and she very much gave us 110%.
She communicated well, was in touch with regular updates and kept things rolling and on track.
She was really approachable and friendly and always willing to be available whenever we needed her. Going the extra mile appears to be her default setting.
I cannot fault her support, attention to detail and her enthusiasm for our project.
I would highly recommend her to any of my friends.

Mhairi and Alastair Palmer

Alex is very professional, I didn't end up with Refresh due to change of circumstances but would recommend him and co just out of shear professionalism.

Eric Tan

We had an excellent experience using Refresh Renovations East and South East. We conducted a major renovation, with rooms remodelled, extensions, a new roof, windows, doors and multi outdoor entertainment areas, and we couldn’t be happier with the end result. From the initial consultation and design discussions right through to completion of the renovation, Leigh provided friendly, informative and very responsive customer service. We were always kept updated on future activities and any decisions that were required to made to ensure everything progressed efficiently. Even with the COVID restrictions Leigh managed to limit the impact on the overall timetable and importantly we had no surprises along the way. The project finished slightly over time due to COVID and the numerous additional changes that we requested, but were still on budget and we couldn’t be more pleased with the fantastic end result. The attention to detail by the builder; Richard and the quality workmanship by all the tradespeople, ensured that our renovation was of high quality with an exceptional finish. From our initial thoughts and concepts, what eventuated as the final product, exceeded our expectations and we were blown away with the end result. We would highly recommend Leigh, Richard and his team.

David Kei

Very impressed with the processes you have put in place, and the exceptional consulting experience provided by Stephen Cox. Thank you!

Kevin Haung

I have enjoyed the whole process of working with Refresh Renovations. Customer care is excellent. My house is so fresh and totally transformed. I couldn’t recommend them more highly.

Frances Battersby

A team that have the customers best interests at heart...fully committed to ensure the standard is kept high regardless of the area the customer is from A++++

Max Pataanga

Very prompt advise given and very professional approach towards customer from appointments to explaining procedures.

Hemant Kohli

Marcus and Keith from Refresh Renovations transformed our outdoor shed into a modern and stylish mancave/studio apartment. We love the end result and are very impressed with the work that has been carried out. There was a slight hiccup with Covid lockdown but Marcus still managed to get it to a liveable standard before completing the project. We cannot recommend Refresh Renovations highly enough.

Charlotte Gurtler

We engaged Refresh Renovations to completely renovate our bathroom. MJ talked us through the whole process and was very flexible when it came to last minute modifications to the design. He was very easy to deal with and very keen to see that we had the best outcome. Our project manager Jason also responded quickly to any concerns we had, quickly resolving any issues. We are very happy with the final result. Thank you for turning our vision into a reality.

Paul Gittins

I am very pleased with the quality of the workmanship, project management, price paid and the overall experience for installation an en-suite W/C. Highly recommended.

Jamie Gilbert

This renovation project started off as a “new carpet, new paint” quick renovation of a 1 bedroom apartment but evolved over several discussions with David into something more complete. It was slightly complicated by the fact my brother (the owner) lives in Hong Kong, I was in Auckland and David was in Queenstown. After meeting David via 3 way video conference, he was fantastic in getting to grips with exactly what was required and organising the different parts in play. During the renovation, David kept us fully informed both by email and through the BuilderTrend webpage. We had a couple of issues that crept up during the renovation and David was eager to provide us with solutions which was most helpful. He was also helpful in resolving additional items that we didn’t realise were needed such as new curtains and replacing a blind in the bedroom. We are very happy with how the apartment has turned out and would have no hesitation in recommending David with your renovation project in the Queenstown region.

Martin Blandford

A big thank you to Matt and his team of local professional tradesman. We now have 2 new bathrooms, toilet and kitchen floor. I still don't believe it's our ensuite when I walk into the room, beautifully updated. Matt was wonderful to work with and having him as our project manager was brilliant. We couldn't have done this without him, combining our ideas with his own and having his advice and knowledge helped us through this renovation. Every build has its challenges, especially in an older home, but Matt sorted any problems quickly and took the stress out of the situation for us. We highly recommend this team and would use them again.

Mark and Jo Bermingham

I used Refresh Renovations to make an internal access to my attached garage by knocking out part of a wall and installing a door. The wall was concrete block construction , so a bit of work there. Nadeene was a great consultant and Jason made a very good finished product. I would recommend Refresh to others.

Drew Tierney

They were easy to get in contact with and replied quickly, rep turned up on time and emailed me with estimates quickly.  

Renovation Consultant: Wayne Gordon

Wendy Howes

Sophia was wonderful. We had lots of ideas for what we wanted to do, but no clear plan or indication of cost, Sophia's advice has helped us get started on making plans for our future renovations and the level of trust gained from getting sensible advice has resulted in us choosing Refresh as our preferred partner for this future renovation work.

Renovation Consulant: Sophia Roydhouse-Ross

Tom Leijen

Very professional service and excellent advice. 

Renovation Consultant: Jeff Clark

Tasi Cammock

Friendly, professional and excellent customer service! 

Renovation Consultant: Peter Jenkins

Suzie

Both Hashim and Nada was extremely helpful and unfortunately I have to hold off with renovation due to personal reason. I will definitely be in touch with them once all issue is sorted at my end. Many thanks.

Rehana Manjoo

Excellent communication, thank you! Will be in touch in future I'm sure.

Rachel Maclennan

This renovation project started off as a "new carpet, new paint" quick renovation of a 1 bedroom apartment but evolved over several discussions with David (Refresh Queenstown) into something more complete. While it was slightly complicated by the fact my brother (the owner) was in Hong Kong, I was in Auckland and David was in Queenstown. After meeting David by 3 way video conference, he was fantastic in getting to grips with exactly what was required and organising the different parts in play. During the renovation, David kept us fully informed both by email and through the BuilderTrend webpage. We had a couple of issues that crept up during the renovation, and David was eager to provide us with solutions which was most helpful. He was also helpful in helping resolve additional items that we didn't realise we needed, such as new curtains and a new blind in the bedroom. We are very happy with how the apartment has turned out and would have no hesitation in recommending David with your renovation project in the Queenstown region.

Martin Blandford

We decided to renovate our 1979 era bathroom, kitchen, toilet and laundry all at one time. Mathew helped us with our design ideas and was very patient as we took time to look for choose our colours and fittings, something we wanted to do. Once work started he kept us informed and visited regularly to check that progress was going as planned. There were a few minor hiccups but Mathew sorted these out promptly with no stress or worry for us. The tradies were all well co-ordinated, and I think we had every tradie you could think of involved in this project, they were very respectful of our home and kept the site clean and tidy. Our work was finished on time and on budget and to a very high standard. Mathew was available to answer any questions we had and was so helpful and patient with us first time renovators. We love our new rooms, they feel fresh, clean and modern, they turned out how we had them pictured in our heads.

Mark Smith

The whole process of renovating the outdoor space of our home was easy. From the initial meeting with Martin outlining the process, to meetings with Paul to make sure those ideas were possible and sensible the communication was fuss-free and straightforward. The job was completed to a high standard and almost exactly on time (still cannot control the weather!). Highly recommended, and I will use them again.

Louisa Saunders

Working with Narelle and Scott is a smooth, professional and easy process when it comes to renovations which is unusual in that industry. It took us more than 2 years until we found a quality, competent and reliable renovation company to trust – Refresh Renovations. Narelle really understood our needs, respected our budget and we were blown away with the excellent communication and updates from her. The service and quality of work is outstanding; we had a quote after two meetings and our project was delivered on time and on budget as promised! Thank you guys; we will only use Refresh Renovations for future renovations - big or small.

Koala Invest

Dan and his team helped us replace our bathroom after some extensive water damage. They did a fantastic job! They are professional, reliable and efficient. Matt was always just a phone call or an email away, and he went above and beyond to give us a high-quality, beautiful bathroom. The tradespeople they work with all take great pride in completing their work to a very high standard and were all really professional on site. If I ever have to do renovations again, Dan and his team will be the only people I call!

Kiri Heel

Refresh Renovations was great from beginning to end. They did an amazing job with our kitchen renovation. Highly recommend and look forward to doing future projects with them too.

Ileana Valdez

Absolute stand-out! Professional, personable, genuine, trustworthy and reliable - rare and highly sought-after qualities in trades. A huge shout out to Narelle, Scott and Simon for making my home refresh reno such a breeze. Thank you, thank you, thank you. I was able to stay remote and hands off the entire time, get on with life, and have complete faith in knowing the job was being done as promised and to a high standard. I can not rate you highly enough and have no hesitation whatsoever in recommending you. You've set the benchmark for the industry! Thank you, again. It was an absolute pleasure to have you on the job; its always nice to meet genuine people.

Sharon Ruddleston

Honest advice, prompt response, and amazing workmanship. Working with Hashim is very smooth. Highly professional and meticulous. The best in the industry, please do not hesitate to call Hashim for all your renovations needs. 10 out of 10.

P K

I was extremely please with the way Lia and Refresh Renovations carry out the extension at my property, that I had no hesitation in asking Lia and her team to renovate my bathroom. The service from design to the finish bathroom, the approach, attention to detail and professionalism as well as the communication was as good as the first time, the quality of the workmanship was again to a very high standard. Lia's knowledge in the products was a great help in finalizing the look of the bathroom. I’ve recommended Lia and Refresh Renovations to a number of people and won’t hesitate to used them again.

Michael Rebucha

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