- Filter projects:
We are delighted with our renovation project. We now have a lovely new kitchen, an open living area and a beautiful bathroom. Sophia and Mike, from Havelock North, guided us with great ideas and paid close attention to every detail of the renovation. They liaised with quality companies and tradesmen who in turn, produced an excellent result for us. The inevitable challenges were quickly dealt with. We found them to be always accessible, quick to respond and communication between all parties was clear and timely. We would definitely recommend them and, in fact, we have booked another job with them for next year.
Renovation Specialist: Sophia Roydhouse-Ross
Great service, no issue too hard to be dealt with, Great customer service.
Your rapid response to my initial email was impressive. High level of communication and appointment that was arranged was kept. I'm a very punctual person and i guess tend to view people who are late to appointments as representative of the service-casting a shadow over what they are trying to sell. The person who came was right on time. Great start. And she was a wonderful communicator too.
Renovation Specialist: Peter Jenkins
Very happy with the consultation & costing and processes - very collaborative. The of builders, electricians, plumbers, etc very helpful, had great advice and suggestions- were problem solvers and had a great can do attitude - and they were all friendly and helpful and obviously all got on together. Very professional team and the follow up and fixes were great.
Renovation Specialist: Dominic Hollands
Great service and professionalism. Mark was great to deal with and gave us options to consider. Thanks again.
Renovation Specialist: Mark Morrison
Renovation Specialist: Wayne Gordon
Mike and Sophia are very friendly, helpful and supportive. They are very knowledgeable of the construction industry and went beyond what was expected of them during the Napier floods in November 2020.
I had an initial consultation with Michael to see about renovating and extending a home we recently purchased. Michael explained his process which initially seemed a bit over the top, when compared to other quotes we sought - we learned to appreciate how much value his feasibility study can provide versus others who literally hand wave and with experience will give a quote. Thanks to his consult, we realised we would probably be better served if we waited for a bit more money to come in before engaging his services. I look forward working with Michael, especially as he is a 'one stop shop' versus other players in the market who will do A but not B and we just don't have time to go picking further tradespeople for small things. We much rather his approach where he organises and make sure everything happens. We'll be in touch Michael, once the extra money is saved up!
It was great working with Saleem from Refresh Renovation who is very professional and knowledgeable. His team was very hardworking and delivered exceptional results. I highly recommend Saleem Bhikoo as project manager and his team.
Kelley and her team did a great job refurbishing our two bathrooms. It was a one-stop shop service from start to finish and Kelley guided us from day 1, including designing the bathrooms, helping us choose the right products, never once being pushy and always cognisance of our budget and schedule requirements.
Kelley and her team did a great job refurbishing our two bathrooms. It was a one-stop shop service from start to finish and Kelley guided us from day 1, including designing the bathrooms, helping us choose the right products, never once being pushy and always cognisance of our budget and schedule requirements. The work was done to a very high standard by workmen who were friendly, polite and professional who tidied up after each day and left the finished bathrooms looking immaculate and better than expected. Overall, we are very pleased with the result and would recommend Kelley and her team
Refresh Renovations Surrey did an amazing job fitting the bathroom pieces I had selected and making my vision come to life. We had had some issues with another bathroom which had been fitted by other builders, so I came to Refresh with some very detailed requests. Kelley and her team fulfilled all the requirements and made having people working in the house almost unnoticeable! Revamping this tucked away bathroom in a very old house posed plenty of problems, but there was nothing that had not been foreseen nor anything that caused any issues- a first with all the tradespeople we have been able to work with! The finish has been excellent and, even with COVID-19 restrictions and delays which were out of their hands, they managed to get the project done in a timely and respectful manner. It was an absolute pleasure working with Kelley and I look forward to doing so again in the future.
The team at Refresh Renovations were very professional throughout the whole process. They tried to accomodate any changes (there was many as the process went on) and offered suggestions and ideas at every step.
Martin was constantly in touch with information and guidance keeping me updated with the process so I knew where we were up to all the time.
A big well done to the team and I recommend using this company.
Hashim from Refresh Renovations is professional, patient, approachable, responsive, and excellent in communications. He puts every thing on the table and is accountable for what he is committed. Some tradesmen just want quick profit and Hashim is different. He guided me and navigated through the whole process of architect's assessment, surveyor's report and DA application over the last half a year. Considering I do not live in Sydney he was extremely helpful and did many things on my behalf, such as council visit. He often organise online meetings with me and other relevant parties to discuss important matters. I felt relaxing and trusting when dealing with him. Highly recommended.
I found the whole experience very informative and easy to understand.
Renovation Specialist: Kim Reiche
Very personable and knowledgable team; the screening process via TEAMS to see if job was something Refresh could do was sensible.
Renovation Specialist: Kim Reiche
Mandy & Laurie have the right mix of design skills & practical knowledge.
Immediate contact. Great communication. Very friendly.
Renovation Specialist: Peter Jenkins
I found Sophie incredibly knowledgeable and helpful. I liked the Refresh approach. There system was explained to me which I found really good because there were no hidden costs down the line.
I would never have been able to have the results for my project without Refresh Renovations, who provided the coordination & peace of mind that I was in need of. With so many horror stories from friends who've undertaken home building or reno work, it's hard to know who to choose, especially when the decision so significant and hard to change once you're committed. Of course, I didn't know David or Refresh either, however from our first meeting, it was clear that the structure they would work through is what I required and I was very comfortable from the get-go that I could trust their work. Communication & follow-up was great throughout, and everyone has been raving about the end result (new kitchen & bathroom). Hoping to be able to use David again in the near future on other projects.
A lot of the Tradies and other Companies in Palmerston North looked and acted like escaped convicts wanting a quick buck with little care about how the house will be in 10 - 15 years time. Refresh were very professional about the entire process even whilst going through the Lockdowns we had as well as working in with my partner and I as we work from home. I'm not familiar with the rest of your Company around NZ, but in Palmy, I would recommend Wayne and Sarah to anyone.