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Have only just begun the project and all really good but would know better when project is complete.
Quality of service from the Refresh Adelaide team and their willingness to work through issues in a timely manner was excellent. Friendly, proactive and responsive service!
We found Refresh Renovations clearly explained the process, came up with a workable prompt quote. They gave great input into the designs and we have really enjoying this renovation with Marcus Smith and his team.
Timely, listened to what we wanted and were very polite. They had good ideas, they were willing to share and looked for solutions to get us what we wanted without taking us too far over budget (we always knew we would need to go a little over). Friendly, easy going people, the Refresh Gold Coast team were great to deal with. NO HARD SELL!
So far, Refresh Gold Coast have given us excellent service.
Excellent communications and a willingness to put the customer first.
The team I dealt with (Lia Boersma) were: friendly, honest, efficient and had great communication
The whole experience from the first phone call was a delight. My Project Manager arrived on time to our first appointment and this level of professionalism has remained for the entire duration. The Regresh Adelaide team have been wonderful to deal with and their helpful friendly service appreciated. Their knowledge and expertise has made the experience a happy one. Their team of tradies were a pleasure to deal with – always polite, respectful and hard working.
Would love others to experience the same level of professionalism as we have had from start to end of our project.
We are only very early in the build, but the lead up to this point your Representative David Crause Construction Manager has been so professional it has been a dream to deal with him. He is a great asset to your organisation.
Stephen Cox has patiently persisted with us in this challenging renovation! He has always been available, listens to what we would like but is able to present alternatives if needed. So far, working with Stephen & his team of merry men has been a well-planned campaign! We are enjoying every minute of it !
Refresh and their team have been great about communicating and listening to us as clients.
Right from the start our ideas were listened to, lines of communication were open and the service was exceptional. We were also given very good advice, where needed. We have already recommended Refresh Renovations to others, due to the above-mentioned reasons and the quality workmanship.
I value excellent customer service and communication and to date Paul has absolutely delivered both. He has made the process easy and we feel we are in safe hands.
I found everyone friendly and easy to communicate with and the finished product is wonderful. I would personally like to thank Refresh for their patience and understanding.
No other renovation company would spend Refresh's amount of time making sure everything goes exactly how you want it to.
The team offered courteous and helpful advice and coordination of sub-contractors.
They showed professionalism in their procedures and reliability with regards to times, advice and perfection.
Refresh Renovations handled our project in a timely and professional manner, with attention to detail and quality workmanship, whilst taking away the common stresses of dealing with and coordinating different tradespeople. The project manager always listened carefully to our wishes and dreams for our home and ensured that they were realized. We are extremely happy with the outcome.
I was a little nervous about undertaking my first big renovation, but from the very start I felt very confident with the team from Refresh Renovations (Stephen Cox).
I was highly impressed with the team of tradesmen - it was clear they had been hand-picked for their experience, quality of workmanship and attention to detail. The whole process was seamless from start to finish. The project was so well managed and streamlined that it honestly was so stress-free. I was also very happy with the transparency with costs, so there were no hidden surprises at the end.
The finished product is the most amazing bathroom which looks truly 'refreshed'. I really can't speak highly enough of Refresh Renovations and for my next renovation I wouldn't even consider going to someone else.
The team at Refresh Adelaide listened to what I wanted and they kept me well informed throughout the renovation.